Day Trips Terms & Conditions 2026

  1. Booking & Payment
  2. All bookings must be made in advance and are subject to availability.
  3. A booking is only confirmed once full payment (or deposit, if applicable) has been received.
  4. Payment can be made via approved methods (e.g. card, bank transfer, cash).
  5. Prices include coach travel and any inclusions stated in the trip description.

 

  1. Pricing
  2. All prices are quoted per person unless otherwise stated.
  3. Prices may change due to fuel increases, supplier costs, or unforeseen circumstances, but confirmed bookings will not be affected.
  4. Discounts, concessions, or promotional offers are subject to availability and terms.

 

  1. Cancellation By Passengers
  2. Cancellations must be made in writing or via the original booking channel.
  3. The following cancellation charges apply: 
  4. More than 14 days before departure: Full refund (minus admin fee if applicable)
  5. 7–14 days before departure: 50% refund
  6. Less than 7 days before departure: No refund
  7. Tickets are non-transferable unless agreed in advance.
  8. No refunds will be given for non-attendance or late arrival.

 

  1. Cancellations By The Company
    1. We reserve the right to cancel or amend any trip due to insufficient bookings, weather, mechanical failure, or circumstances beyond our control.
    2. In such cases, customers will be offered: 
      1. A full refund, or
      2. An alternative trip/date (subject to availability).
    3. We are not responsible for additional costs incurred (e.g. accommodation, connecting travel).

 

  1. Departure & Timings
    1. Passengers must arrive at the departure point at least 10–15 minutes prior to departure.
    2. The coach will not wait for late passengers.
    3. Estimated return times are provided but cannot be guaranteed due to traffic or delays.

 

  1. Passenger Conduct
    1. We reserve the right to refuse travel to passengers whose behaviour is unsafe, disruptive, or abusive.
    2. Alcohol consumption may be restricted at the driver’s discretion.
    3. Smoking and vaping are strictly prohibited on the coach.
    4. Passengers are responsible for any damage caused to the vehicle.

 

  1. Health & Safety
    1. Passengers must follow all safety instructions given by the driver.
    2. Seatbelts must be worn where fitted.
    3. Any medical conditions that may affect travel should be disclosed at the time of booking.
    4. We advise passengers to have appropriate travel insurance where necessary.

 

  1. Luggage & Personal Belongings
    1. Luggage space may be limited and is on a first-come basis unless pre-confirmed.
    2. We accept no liability for lost, stolen, or damaged personal belongings.
    3. Valuable items should be kept with the passenger at all times.

 

  1. Accessibility
    1. We aim to accommodate passengers with mobility needs where possible.
    2. Customers must inform us at the time of booking if assistance or wheelchair access is required.
    3. Availability of accessible coaches cannot always be guaranteed.

 

  1. Travel Itinerary & Changes
    1. We reserve the right to alter routes, pick-up points, or itineraries where necessary.
    2. Attractions or venues included in trips may change due to external factors beyond our control.

 

  1. Liability
    1. We will not be held responsible for delays caused by traffic, weather, road closures, or other external factors.
    2. Our liability is limited to the value of the booking, except where required by law.

 

  1. Data Protection
    1. Customer details will be stored securely and used only for booking and communication purposes.
    2. We will not share personal data with third parties without consent unless required by law.

 

  1. Complaints
    1. Any complaints should be reported to the driver or company as soon as possible during the journey.
    2. Formal complaints must be submitted in writing within 7 days of travel.

 

  1. Acceptance of Terms
    1. By making a booking, you agree to these Terms & Conditions